Our Process

When you have your surfaces refinished you want to know that they will look good for years to come. There are two key elements to achieving this.

Firstly, the skill of the technician in applying a new finish is essential. Each Refinishing Touch technician receives extensive training and continuing education to ensure that every customer receives the very best quality and service available on a consistent basis.

Secondly, the adhesion properties (bonding) of the new surface to the old and the quality of the coatings used are important in creating a beautiful AND durable finish. The Refinishing uses specialist bonding agents to weld the high quality coatings to the original surface.

Some resurfacing companies try to achieve adhesion of the new coating by roughening the original surface using mechanical grinders. We believe that this method is less reliable as in the event of any imperfection, there is little to prevent moisture working its way under the new surface, causing it to peel and flake over time. Other companies use coatings, which are cheaper, but not specifically designed for the purpose of resurfacing sanitary ware. The Refinishing Touch guarantees you a winning combination of beautiful results AND durability

Surface restoration is a great process provided that it is carried out by the right people using the right materials, technology and procedures.

The process

Step 1

Your home comes first: Before work commences, we ensure that we can we operate safely and that we can protect your property. Every technician will have air extraction units, which he will install before he re-sprays your work top. These units will exhaust odours and dust from the environment in which we are working.

Step 2

Preparation: The surfaces are thoroughly cleaned to remove limescale, oil, dirt and soap film using our double-action cleaning agents.

Step 3

Repairs: Damaged areas, such as chips and scratches are repaired to ensure a smooth finish.

Step 4

Protection: The immediate surrounding areas are carefully masked to protect them.

Step 5

Bonding Agent: Our specialist bonding agent is applied evenly to molecularly fuse the new finish onto the original surface.

Step 6

New Coating: Using specialist equipment, a hard-wearing acrylic polymer coating is applied and left to cure overnight. In the case of a stone flecked work tops or tiles, the need for a protective lacquer coating increases the time for application of coats and curing by twenty-four hours.

Step 7

Polishing: Depending upon the finish, we gently polish the new surface, as required, to give it a rich, smooth lustre and feel.

Step 8

Re-sealing: If appropriate, we re-caulk the fixture.